Cove.AI
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AI employees for property, villa & hospitality businesses

An AI employee
who actually knows your business.

We sit in your business, learn how the work actually runs, and build an AI employee that takes one real workflow off your plate — guest replies, lead follow-ups, cleaner coordination. It drafts; you approve; then it sends. We prove it’s right before you pay in full, and you own it outright.

knows your businesson duty around the clockyou approve every sendyou own it 100%
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Cove
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iMessage
— Works in every chat app you already use
iMessage
WhatsApp
Slack
Telegram
Signal
Discord
Teams
Google Chat
Matrix
WebChat
Who Cove is for

Built for property, villa & hospitality businesses.

We work in one world — the businesses that run on bookings, guests, properties, and WhatsApp threads. Every engagement makes us better at yours:

Villas & rentals

Villa & short-term rental managers

Pain
Guest questions at midnight, cleaner handoffs on WhatsApp, owners asking for updates, maintenance falling through the cracks between bookings.
With Cove
Answers guests from your property notes, coordinates cleaners and handymen, and keeps owners informed — with every outbound message held for your approval.
Property sales

Property developers & sales teams

Pain
Buyer leads spread across WhatsApp, email, and the CRM. Follow-ups go cold, site visits get missed.
With Cove
Runs your pipeline like a senior sales rep: triages new leads, drafts follow-ups in your voice, schedules visits — and nothing reaches a buyer until you approve it.
Hospitality

Cafés, restaurants & retreats

Pain
Reservations across DMs, supplier flakes, last-minute staff changes — all hitting at once before service.
With Cove
Triages reservations, chases suppliers, juggles the staff roster, and keeps the owner informed — in the voice of your house, gated by your say-so.
Local services

Local & home services

Pain
Jobs booked by text, quotes that go out late, invoices chased by memory. Missed messages are missed revenue.
With Cove
Catches every inquiry, drafts the quote, schedules the job, and follows up on the invoice — you just approve the sends.

Adjacent business? Tell us what you actually do — if your work runs on inquiries, bookings, and follow-ups, the same playbook applies.

How an engagement runs

Three steps. Each one earns the next.

No leap of faith. A $1,500 read-only audit shows you the leaks in dollars. If the numbers justify it, a two-week pod puts an operator on your worst one — and you only pay in full when it passes a written test. Then we answer for it monthly.

Step 1 · Workflow audit
$1,500 · 1 week

Start with a week of looking, not building.

Right when: You know work is leaking — lost leads, slow follow-ups, double-entered data — but not where or how much it costs you.

One week, read-only. We sit with how your business actually runs and hand you the numbers. A read-only look can’t make things worse — and the fee is credited if you go on to build.

What you get
  • A map of your top-3 workflows, as they really run
  • The leaks, in dollars — what each one costs you per month
  • A map of where your real data lives (and where it disagrees)
  • A clear recommendation: what to automate first, what to leave alone
  • $1,500 credited in full toward your first operator build
Book the audit
Step 2 · Operator pod
$7,500 · 2 weeks

Two weeks. One workflow, off your plate.

Right when: The audit found the leak and you want an AI employee actually running that workflow — built with your team, not installed at them.

We shadow the person doing the work, build the operator with them, and prove it works against a written acceptance test before you pay the second half.

What you get
  • One workflow running in production, end to end
  • Every customer-facing message gated — you approve before anything sends
  • A written record of how your business works, in your hands
  • A written acceptance test — second half due only when it passes live
  • A plain-English runbook for when something goes wrong
See how a pod runs
Step 3 · Operations retainer
$1,500/mo · +$750/workflow

Someone accountable, watching it monthly.

Right when: The operator is doing real work and you want a named human answering for it — not a dashboard you have to babysit.

We check its work against your real conversations every month, keep costs capped, and improve one thing every month. Fire us monthly; nothing is held hostage.

What you get
  • A named human accountable for it — with a response expectation
  • Monthly check of its real conversations: still accurate, still on-brand
  • Hard caps and alerts on running costs — no surprise bills
  • Security review of everything the operator can touch
  • One business improvement shipped every month
See the retainer
— Two other ways in

Already have an AI assistant that’s misbehaving or running up bills? Rescue starts with the same $1,500 read-only audit. Engineering team with a drifting automation stack? AI Engineering runs as fixed-outcome sprints.

The part most AI companies skip

What happens when it’s wrong.

An AI employee only earns trust if you know how it fails, what it costs, and how to turn it off. So here are the answers, up front:

01
You approve every send
Anything customer-facing — a guest reply, a quote, an invoice reminder — is drafted and held until you tap approve. “Draft ready → approved → sent” is how every workflow ships, on day one and after.
02
There’s an off switch
Pause the operator any time, from your phone, with one message. It stops sending, stops acting, and waits. Turning it back on is just as fast.
03
When it’s wrong, the gate catches it
It will sometimes draft a wrong answer — every AI does. That’s why sends are gated: a bad draft costs you ten seconds and a “no,” not a customer. Repeated misses get fixed in the monthly review.
04
Where your data actually goes
Your operator and its memory live on your own machine. To write a reply, it sends the relevant conversation to your AI model provider (like Anthropic or OpenAI) under your account. We see your systems only during an engagement — and access ends when it ends.
05
Running costs, capped
A working operator typically costs tens of dollars a month in AI usage, not hundreds. We set hard caps and alerts so a runaway loop hits a ceiling — not your card.
06
If Cove disappears tomorrow
You’re not stranded. The engine is standard open source, the operator and its documentation live in a repo you own, and the runbook is written for a competent generalist — any capable engineer can pick it up.
Founder-led, no handoff
This is one person. Me. I run my own AI operator on my own life — my inbox, my calendar, my work. I’ve broken it in most of the ways it can break, and the playbooks on this site are the ones I actually use. You’re not hiring an agency. You’re hiring the operator.
Peter Thompson
Founder & sole operator, Cove AI
Background
Software engineer. Built systems at Oracle and across SaaS, agriculture, security, and AI before going independent.
If I get hit by a bus
You’re covered: documented runbooks, a standard open-source engine, and everything in a repo you own. Any capable engineer can pick it up. You are never stranded on me.
Direct line
peter@coveai.dev — goes straight to me, no inbox triage.
If we ever part ways

Nothing is held hostage.

Everything we build lands in your hands: the operator, its memory, the written record of your business, the keys. Cove never hosts, runs, or owns any client’s system — same way a contractor leaves after the build is done.

Fire us tomorrow and the operator keeps running. Nothing you depend on goes with us. That’s the exit built in from day one.

You own
  • HardwareYour machine. We install on it; we don’t own it.
  • CredentialsAPI keys, channel tokens, account access — all in your keychain, never ours.
  • DataMemory and transcripts live on your machine. Messages go to your AI provider to generate replies — under your account, not ours.
  • CodeAn open-source engine + your custom skills, in a repo you own. You can read every line.
  • IdentityThe operator’s name, voice, and rules of engagement are yours.
The front door is small on purpose.

Start with the audit. $1,500, one week, read-only.

A read-only look can’t make things worse. It can show you exactly what your workflows leak — in dollars — and the fee is credited toward your build.