Terms

The practice

Cove AI is a consultancy practice operated by Pagosa Tech Solutions, LLC. We provide installation, audit, and ongoing maintenance services for self-hosted AI operators built on an open-source AI agent framework.

Engagements

We work in three formats:

• New build — a one-week live trial billed 50% up front and 50% on completion.
• Rescue — a read-only audit followed by consent-gated remediation.
• Managed — a month-to-month retainer; cancel any time.

The exact scope of every engagement is captured in a written blueprint or audit report before work begins. Pricing on this site is indicative; final pricing lands in the blueprint.

Ownership

Your operator runs on your hardware. You own the install, the credentials, the data, and the code. Cove AI does not host, run, or retain copies of any client instance. When an engagement ends, nothing you depend on goes with us.

Confidentiality

We treat anything you share — credentials, business context, communications, code — as confidential. We don’t use client material to train models or share it with other clients.

AI disclosure

In compliance with California AB 2905, we disclose that AI technology assists in our communications. You may request to speak with a human at any time.

Limitation of liability

Our services are provided on an as-is basis. To the fullest extent permitted by law, our total liability for any claim arising from an engagement is limited to the fees you paid for the engagement giving rise to the claim.

Privacy

See our Privacy Policy for how we handle the information you share with us.

Contact

Pagosa Tech Solutions, LLC (DBA Cove AI)
Santa Cruz, California
Email: peter@coveai.dev