Privacy Policy

Last updated: February 24, 2026

Who We Are

Cove AI is a service of Pagosa Tech Solutions, LLC, an AI consulting agency based in Santa Cruz, California. We help local businesses implement AI solutions to streamline their operations.

Information We Collect

When you contact us via SMS, email, phone, or our website chat, we may collect:

  • Your name and contact information (phone number, email address)
  • Your business name and website
  • The content of messages you send us
  • Information you voluntarily provide about your business needs

How We Use Your Information

We use your information solely to:

  • Respond to your inquiries and provide customer support
  • Schedule consultations and deliver our services
  • Follow up on your interest in our AI consulting services
  • Improve our services and communication

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may use third-party service providers (such as Twilio for SMS and Anthropic for AI processing) to deliver our services, but these providers are bound by their own privacy policies and only process data as needed to provide their services to us.

AI-Powered Communications

Some of our initial communications may be handled by AI assistants. In compliance with California AB 2905, we disclose that AI technology is used in our customer communications. You can request to speak with a human at any time.

SMS/Text Messaging

If you text our business number, you consent to receive reply messages from Cove AI. Message and data rates may apply. Message frequency varies based on your interaction. You can opt out at any time by replying STOP. For help, reply HELP or contact us at peter@coveai.dev.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at peter@coveai.dev.

Contact Us

Pagosa Tech Solutions, LLC (DBA Cove AI)
Santa Cruz, California
Email: peter@coveai.dev
Phone: (831) 208-2883