An AI employee doing real work needs what a human employee needs: someone checking the work, watching the costs, and answering when something looks off. That’s the retainer — a named human accountable for your operator, month after month.
When something feels off, you message Peter and get a real answer with a stated response expectation — not a ticket queue, not a chatbot. Someone is accountable for your operator by name.
Every month we review what the operator actually said and did against your real conversations: still accurate, still your voice, still following your rules. Businesses drift — pricing changes, policies change — and we catch it before your customers do.
Hard monthly caps on AI usage and alerts before anything gets near them. A runaway loop hits a ceiling, not your card. You see the real run cost in every monthly report.
Everything the operator can touch — connected accounts, added capabilities, third-party integrations — gets reviewed for safety. New attack patterns against AI agents appear monthly; we watch so you don’t have to.
Not just upkeep. Each month we ship one real business-layer improvement: a better follow-up sequence, a new report, a sharper guest reply. The operator gets more valuable, not just older.
Net-new workflows. Putting a whole new job on the operator’s plate is its own fixed-price build — $3,500–5,000 per additional workflow, with the same acceptance-test deal. We’d rather scope each one honestly than pretend everything fits in the retainer.
Named accountability, the monthly check of its real work, cost caps and alerts, the security review, and one business improvement — for your first managed workflow.
Every extra workflow under management adds a flat $750/month — same accountability, same monthly check, same caps. No tiers to decode, no surprises to negotiate.
The audit and operator pod are priced separately. The retainer picks up when your first workflow ships.
Everything lives in your hands — the operator, the documentation, the keys. If we stop earning the retainer, you stop paying it, and the operator keeps running.